General Information & C.G.V.
1. The company
Limaia having its head office at 31 Rue du Père Corentin – 75014 Paris – France, registered with the RCS of Paris
(520 468 786) (hereinafter referred to as the “Company”) proposes an online sales service of branded products
(hereinafter the “Products”), via the website https://limaiashop.com. The prices, descriptions and photographs of
the Products offered for sale by the Company are available on the Company’s sales website.
2. Acceptance of the General Conditions of Sale and Use
These General Terms and Conditions of Sale are posted on the Company’s website before taking orders. The
customer declares having read the following provisions before placing an order for the Products. Therefore, the
act of placing an order implies the express, full and unreserved adherence of the buyer to these general conditions
of sale. The Company is entitled to make changes to these General Terms and Conditions of Sale at any time. The
applicable general conditions will be those in force on the day of receipt of the order. The Products offered for sale
by the Company are intended only for end consumers and only for their personal needs. The customer does not
allow any resale of the Products acquired. In the event of a breach of these commitments by the customer, he will
assume all and only the harmful consequences of such actions.
3. Applicable law
The regulations applicable to the proposed sale, is that of distance selling in force in France to date, of which the
Company reminds the customer below, the main terms.
4. Validation for your order
The Limaia Website allows the customer to ensure the contents of his order, if necessary to modify it and to
validate it definitively. Thus, the order will be permanently saved only after the last validation of the summary
screen of the order. This last “click” is equivalent to the handwritten signature referred to in Article 1341 of the
French Civil Code, hereinafter referred to as the “click of acceptance”. From the “acceptance click” indicated
above, the order is considered irrevocable and can only be called into question in the limited cases provided for
below. Information related to your order is processed automatically in a secure online payment system. The
purpose of this automated data processing is to define a level of analysis of a transaction and to combat credit card
fraud. Limaia Summer is the recipient of the data related to your order. The non-transmission of data related to
your order prevents the completion and analysis of your transaction. In accordance with the Data Protection Act
of 6 January 1978, you have at all times the right to access, correct and oppose all your personal data by writing, by mail and with proof of your identity, at: Limaia, Customers service, 31 Rue du Père Corentin – 75014 Paris,
5. Confirmation and order tracking
Following the final registration of the order, a confirmation email is sent to the customer. By keeping this email
and/or printing it, the customer has proof of its order that the Company recommends it keep. Attention: this
email confirms that the customer’s order has been taken into account by the Company and not that the Product
ordered is available. In the event of a breakdown of stock, the Company will contact the customer within 10
working days of sending the confirmation email to propose to him, which the customer already accepts, either a
new period of receipt of the Product, a Replacement Product or the cancellation and refund of the order.
6. Pricing, payment and invoicing
The prices of the Products are indicated in euros, inclusive of postage. The shipping costs, indicated in article 7.1
of these general conditions, are borne by the customer. Any change in VAT rate will be automatically passed on to
the price of the Products. Payments will be made only by credit card (Visa, Mastercard or Paypal) at the time of
the order. An invoice will be sent to you with the Product.
7. Shipping and delivery costs
Products ordered will be delivered to the address indicated by the customer. The customer is responsible for the
address indicated at the time of his order and for the receipt of the Product. Shipping costs are borne by the
customer. Delivery time: Except in case of force majeure or otherwise stated before the order is placed by the
customer, delivery times will be, within the limit of the available stocks, from 48 to 96 hours. Delivery times run
from the day after the date of registration of the order.
8. Geographical area of delivery
The Products offered for sale by the «Company» are offered and delivered to customers domiciled in metropolitan
France, Europe and the rest of the world.
9. Verification of your delivery and claim
The customer is required to check the condition of the packaging and the compliance of the Delivered
Product. Any complaint about the apparent defects or non-compliance of the Delivered Product must be reported
by the customer, within three working days from the date of receipt of the Product by the customer, by sending:
– or a registered letter with acknowledgement of receipt to: Limaia, Customers service, 31 Rue du Père Corentin –
75014 Paris, France
– or an email via the contact form accessible on the website.
In the absence of a complaint made within the aforementioned period, the Products delivered shall be deemed to
be compliant and accepted by the customer.
10. Cancellation period
The withdrawal period granted to the customer on the purchase of goods, within the framework of the law, is 15
(fifteen) clear days, from the date of receipt of his order. During this period, the customer may return, at his own
expense, without further penalties, the Product or Products not suitable for him. It is understood that the
Product(s) returned at the Customer’s expense must be in new condition and in its original packaging, as
delivered(s) by the Company. No Product shall be refunded until it has been returned by the Customer and
received by the Company, in new condition and in its original packaging, as delivered by the care of the
11.Warranty and after-sales service
In any case, the customer benefits from the guarantee against hidden defects: in the event of a defect in the
manufacture of the Product rendering it unsuitable for use, the customer can contact the after-sales service of the
– or by sending an email via the contact form available on the website.
by sending a registered letter with acknowledgement of receipt to: Limaia, Customer service, 31 Rue du Père
Corentin – 75014 Paris, France. All Products marketed by the Company benefit from a conventional warranty
against hidden defects provided by the Company’s suppliers. In order to enjoy this guarantee, the customer must
send the Product to the Company at his own expense, taking care to attach the purchase invoice. The Company
then undertakes to send to the customer, at its own expense, a Product free of hidden defects, by exchange (except
in the event of a stock breakdown). In the event of a breakdown of stock and the supplier’s inability to exchange
the Product, the customer will be offered either a similar Product or a refund of the original Product.
12. Payment methods accepted
Depending on the country served, we can offer you the possibility to pay for your purchases via various means of
• Credit card (CB, Visa, Master Card)
Confirmation of your payment is a prerequisite for triggering the delivery process. This confirmation comes from
your bank in case of payment by credit card, from PayPal in case of payment via PayPal.
13. Sécures transactions
In the interest of you and Limaia Summer, securing payments is one of our priorities. This is why payment by
credit card is done via the secure Paybox solution certified PCI DSS. We are also backed by a VAD contract
Also to be noted, always with a concern for payment security: beyond a certain order amount, the 3D Secure
system can be triggered, requiring you to enter a secret code sent to your mobile phone.
Finally, as part of our security system, we can carry out certain checks, which may lead us to ask for any
supporting documents deemed useful and to lengthen the shipping time of the order.
14.Reservation of title
The Company expressly reserves ownership of the Delivered Products until full payment of their price in principal
and interest. The above provisions shall not prevent the transfer to the customer of the risk of loss or
deterioration. In the absence of full payment, the Company shall be entitled to demand the return of the Delivered
Products, the costs of which will be borne by the customer.
15. Nominative information and promotional offers
In application of the French law No 78-17 of 6 January 1978 on data processing, files and freedoms, the
information requested from the customer is necessary for the processing of his order and is intended for the
Company’s services. The customer has a right of access to information concerning him. On request, they may be
communicated to it and, in the event of an error or modification, corrected. The customer may also object to their
being communicated to third parties by sending a letter to: Limaia Summer, Customers service, 31 Rue du Père
Corentin – 75014 Paris, France. The Customer expressly agrees that the Company may freely transfer such data to
companies belonging to the same group as the Company. In accordance with the French law of 21 June 2004 on
trust in the digital economy, the Customer agrees to receive promotional offers byby ticking the box provided for
this purpose on the Company’s website at the time of its registration on a site managed by the Company. He may
at any time renounce receiving promotional offers by clicking on the link provided for this purpose in each e-mail
of promotional offer sent or by going to his personal space.
16. Responsibility of the “Company”
The Company releases its liability for any breach of its contractual obligations in the event of a force majeure or
accidental, including, but not limited to, disasters, fires, wars, internal or external strikes, internal or external
failures or failures, and generally any event that does not allow the proper execution of orders. The Company also
releases its liability in the event that the customer is responsible for the non-performance or poor performance of
the contract. In any event, if the default or poor performance of the contract was manifestly attributable to the
“Company”, the latter shall be liable for compensation only up to the amount paid by the customer in respect of
the price of the product and the costs of delivery.
These general terms and conditions and the related headings (security, payment, delivery, warranty, after-sales
service) represent the entire rights and obligations of the parties concerning orders of Products on the
Internet. No general or specific conditions communicated by the customer may be incorporated into these
General Terms and Conditions of Sale.